Join us at Celent Innovation and Insight Day as we discuss our work on testing different voice engines against different AI back-ends, and the optimal means for pairing the both of them.


The Tongue Can Paint What the Eyes Can’t See


With Alexa, Siri and Google all relentlessly promoting Voice as a screen-free way to interact with technology, it is understandable how Voice could be viewed by some to be the next frontier of customer engagement.


But what is the future of voice in financial services? Is it destined to be the next big thing that never was (hello, Video Tellers)? Hear two Celent analysts debate the Future of Voice in an Oxford-style debate.


Location : New York City